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OHQ's records suffice evidence of a charge that is payable unless they are revealed to be incorrect. Customer will certainly use its practical endeavours to inform OHQ of any type of billing disagreement within fourteen (14) days of receipt of a billing, following the process described in Section 15. If Consumer disputes a billing, the billing should continue to be paid on time however OHQ will attribute or reimburse Client if it is later fairly identified by OHQ or pursuant to the disagreement resolution process laid out in Section 15 that the invoice was incorrect and the Consumer is qualified to a credit score or refund.

Such revisions may consist of, without limitation, changes for the Membership Fees or Usage Charges for OHQ Paid Providers, adjustments to the usage allowances consisted of in the Prices Strategies, and discontinuation of Prices Strategies. (a) Each such alteration will certainly take result after reasonable breakthrough composed notification is supplied to Client (for instance, by being uploaded to the OHQ Web Site), other than that any kind of such alteration that impacts a Selected Paid Solution will use to Consumer starting at the beginning of a Paid Solution Term starting no less than thirty (30) days from the day which OHQ provides notification of such alteration to Client in conformity with Area 16.8.

If Customer does not terminate its use any kind of afflicted Selected Paid Solution prior to the efficient date of such alteration, Consumer will be deemed to have actually accepted such revision with respect to such Selected Paid Solution. (b) If a Prices Plan picked by Client is ceased, OHQ will certainly offer Consumer with affordable advancement notification of no much less than thirty (30) days and Consumer will certainly be provided the choice of selecting a brand-new Pricing Plan from then-current rates strategies provided by OHQ.

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For evasion of doubt, this paragraph does not put on changes to the Rate Listing, which are attended to in Area 7 (conversational virtual receptionist).1. Consumer represents that all info provided by Client and its callers to OHQ (consisting of, without constraint, all contact information and information regarding Client's Bank card) is exact, up-to-date and complete at the time it is offered to OHQ

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Client must at all times comply with all regulations, policies, requirements and codes appropriate in link with its usage of OHQ Offerings and the Client's supply of its item and solutions to its customers. Customer will not use any OHQ Offerings to participate in, or to motivate or help others to take part in, any kind of unlawful or deceptive activities.

If a brand-new Paid Solution Term starts earlier than three (3) days after such e-mail is sent, Customer will sustain the suitable Registration Charge for the new Paid Service Term (the ""). The efficient date of such discontinuation will be either (i) the Asked For Discontinuation Date, or ought to Consumer not specify a Requested Termination Date, (ii) the last day of the Last Paid Solution Term.

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Where Customer terminates pursuant to this Section 10.1(b): (i). The Membership Costs that have been pre-paid will certainly be maintained and the OHQ Offerings available to Customer up until the last day of the Final Paid Service Term (subject to reinstatement fees under stipulation 10.3(e)) and the unused balance of the Prepaid Use Credit history will certainly be maintained by OHQ for future usage by Consumer if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).

(b) Following discontinuation of any kind of OHQ Solution, OHQ will not be responsible in any means for addressing telephone calls, taking or delivering messages, or executing any kind of various other tasks in link with such OHQ Service. (c) Upon discontinuation of all OHQ Providers, OHQ might terminate Consumer's Account and Consumer's access to the Account.

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(e) Following discontinuation of any type of OHQ Services, OHQ will have no commitment to renew or otherwise recommence such OHQ Services. If OHQ elects (in its discretion) to reinstate or otherwise recommence a terminated OHQ Solutions, OHQ might need that Client pay a reinstatement cost of $30 (to cover OHQ's reasonable prices in refining the reinstatement) Details collected by OHQ from Customer and its customers may be made use of, divulged and shared by OHQ in conformity with OHQ's personal privacy plan as readily available on the OHQ Internet Site ("") and as may be changed every now and then.

The Controller hereby selects the Cpu relative to processing tasks undertaken throughout the arrangement of receptionist services. OHQ and Customer acknowledge and concur that the Processor is subject to the following responsibilities: The Cpu shall abide with the pertinent Information Defense Regulations and need to: (a) only act upon the composed instructions of the Controller and make sure those acting under their authority do the very same; (b) make sure that people refining the information go through a responsibility of confidence; (c) utilize its ideal endeavours to secure and shield all personal information from unsanctioned or illegal handling, consisting of (yet not limited to) accidental loss, devastation or damages; (d) make sure that all processing meets the demands of the GDPR and relevant Data Security Regulation; (e) guarantee that where a Sub-Processor is made use of, they: only involve a Sub-Processor with the previous approval of the Controller; inform the Controller of any kind of desired modifications worrying Sub-Processors; they carry out a written agreement having the very same data protection commitments as set out in these Terms; comprehend that any failure for the Sub-processor to adhere to the Data Security Regulation, the Cpu remains fully reliant the Controller for the performance of the Sub-Processor's responsibilities; and help the Controller in providing subject gain access to and enabling information based on exercise their civil liberties under the Data Protection Rules.

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The Controller shall lug out sufficient and proper onboarding and due diligence look for all Processors, with a complete assessment of the mandatory Data Defense Law requirements. The Controller shall validate that the Processor has ample and documented procedures for data violations, data retention and data transfers in place. The Controller shall get proof from the Processor regarding the: (a) verification and dependability of the employees utilized by the Cpu; (b) any type of certificates, accreditations and policies as referred to in the onboarding process; (c) technical and functional steps made use of in protecting the Personal Information; and (d) treatments in position for allowing data subjects to exercise their legal rights, including (yet not restricted to), subject accessibility requests, erasure & rectification procedures and constraint of processing actions.